Full-Size 1.6 cu. ft. Microwave Oven with 1250 Watt High Power and One-Touch Sensor Reheat, Black
Customer Rating: 
Summary: worst customer service - they don't stand behind their product
Comment: We bought a Panasonic microwave 1250W with inverter feature. After 4 years, the magnetron tube died. The tube was under warranty, but Panasonic said they would charge $87 for labor. Guess what the game is? dissuade the customer from proceeding further because labor is not covered. I complained to the NJ Attorney General's office but the Panasonic head office would not budge. I paid up to get it repaired. Now 6 months later, the turntable rotates whenever the door is opened, even when the microwave is not started. I called Sullivan at Panasonic but nobody returned my call.
Unfortunately, only Sharp makes microwaves other than Panasonic. Be prepared for very poor customer service.
Customer Rating: Summary: Panasonic Microwave
Comment: So far the microwave is working as advertised. Shipping was free and fast. Based on my experience to date, would purchase other Panasonic products from Amazon.
Customer Rating: Summary: A uWave with a smart and a stupid button, sort-of.
Comment: This is a basic microwave oven with some cool features and a very mediocre user interface. You can enter time and press cook and it works. It has a power button that reduces cooking power by reducing continuous cooking energy, not, as most do, by cycling on/off at full power. This is good, but the button is stupid. To set power 3, you have to push the power button 6 times. It decrements from ten, one digit per press. It also has a "quick minute" button, which is good, but it, too, still requires that you press the "start" button. Not as quick as my old uWave, which just starts when you press the quick-buttons. I also wish there was a "quick 30 sec", which I used more than anything on the old oven. There's also a "smart reheat" button that's great. It heats until it senses steam/heat given off the food. But it's also stupid, since there's no control over the power level. (Panasonic doesn't document this feature very well, really.) There's a "Smart Cook" button, that also cooks by sensing the steam/heat given off by the food. It would be way cool if you could figure out the cooking profiles, but they don't document that, either--they just say "potato" or "frozen pizza" and assume they know how to cook it. Again no power control, and no way to use it if you don't happen to be cooking potatoes or one of the other 8 food items listed. You also have to press this button between 1 and 9 times to select the food group--again a stupid button trick.
All in all, it's a fine appliance at a good price. Its biggest shortcoming is that the user interface could easily be so much better.
Customer Rating: Summary: Perfect Wave
Comment: Bought this wave a month ago and love it. Soooo easy to use, the 'quick minute' button gets used all the time as well as the sensor thingy for warming up food. Highly recommend this model. Have had many others over the years and this one totally kicks butt!!
Customer Rating: Summary: new features great
Comment: arrived FAST, easy to get started. This model has many features and conveniences not available on the nine-year-old brand it replaces. The inverter and sensor features provide new ease of use and cooking abilities that really make a difference to me. Therefore I don't feel so bad losing the old no-name unit; this one is a huge improvement.
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